Return Policy

Email us at orders@customeggstamp.com  for a return authorization.

Return any item for any reason within 30 days from date shipped. We will gladly exchange it or give you a full refund (less shipping) whichever you prefer. We are not responsible for return shipping or charges.

Defective items may be returned for replacement only within 30 days.

**Note** “Text” egg stamps and “Custom” egg stamps are Non-Returnable.

Returns must have copy of sales receipt, all packaging, parts, accessories, warranty cards, instructions, etc.. The merchandise and packaging must be in new condition without any tape added to the original merchandise container. Returns must be packed inside a shipping box. If these guidelines are not met merchandise may be refused, shipped back to the customer or a restocking fee.

Canada Shipping & Return Policy

All Canadian customer orders are shipped USPS First Class Mail or USPS Priority International Mail.

Defective items may be returned for replacement only within 30 days. Customer is responsible for shipping charges. Shipping charges are non-refundable.

Shipping costs DO NOT INCLUDE DUTIES AND CUSTOMS FEES, these are the customer’s responsibility.